Return and Refund Policy
At
Shrriya Divine, we prioritize your satisfaction. Our hassle-free return and
refund policy ensures peace of mind when shopping for spiritual products and
wellness solutions.
1. Easy Return Policy
- Products must be returned
within 15 days of delivery. - Items should be unused,
undamaged, and in their original packaging.
2. Seamless Return Process
- Initiate a return request by
contacting our support team at shrriyadivine@gmail.com / +91 73030-11206. - Provide proof of purchase
and details about the issue. - Ship the item to the return
address provided upon approval.
3. Refund Assurance
- Refunds are processed within
5-7 business days after the returned item is inspected and approved. - Refunds will be credited to
the original payment method used during checkout. - Shipping charges are
non-refundable unless the product was damaged or defective upon arrival. - Refund will be credited into the customers account within 5-7 business days threw original payment method.
4. Flexible Exchange Options
- Exchanges are offered for
eligible products, subject to stock availability. - Follow the same return process
to request an exchange.
5. Handling Damaged or Defective Items
- Notify us within 48 hours of
receiving a damaged or defective product. - We will either issue a
refund or replace the item at no additional cost.
6. Get in Touch
For
return or refund assistance, please contact our support team:
- Email: shrriyadivine@gmail.com
- Phone: +91 73030-11206
Customer Support Hours: 09:00 AM to 06:00 PM