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Return and Refund Policy

At
Shrriya Divine, we prioritize your satisfaction. Our hassle-free return and
refund policy ensures peace of mind when shopping for spiritual products and
wellness solutions.

1. Easy Return Policy

  • Products must be returned
    within 15 days of delivery.
  • Items should be unused,
    undamaged, and in their original packaging.

2. Seamless Return Process

  1. Initiate a return request by
    contacting our support team at shrriyadivine@gmail.com / +91 73030-11206.
  2. Provide proof of purchase
    and details about the issue.
  3. Ship the item to the return
    address provided upon approval.

3. Refund Assurance

  • Refunds are processed within
    5-7 business days after the returned item is inspected and approved.
  • Refunds will be credited to
    the original payment method used during checkout.
  • Shipping charges are
    non-refundable unless the product was damaged or defective upon arrival.
  • Refund will be credited into the customers account within 5-7 business days threw original payment method.

4. Flexible Exchange Options

  • Exchanges are offered for
    eligible products, subject to stock availability.
  • Follow the same return process
    to request an exchange.

5. Handling Damaged or Defective Items

  • Notify us within 48 hours of
    receiving a damaged or defective product.
  • We will either issue a
    refund or replace the item at no additional cost.

6. Get in Touch

For
return or refund assistance, please contact our support team:

  • Email: shrriyadivine@gmail.com
  • Phone: +91 73030-11206

Customer Support Hours: 09:00 AM to 06:00 PM

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